Logistics & Transportation
Development and Digital Transformation of Taxi Services with a Ride-Hailing App
The customer is a taxi service provider with more than 16 years of operating experience that wanted to digitalize dispatch and ride-hailing workflows.
Business Challenge
Challenge
The business needed to move from traditional taxi operations to a digital platform for passengers, drivers and dispatchers.
Solution
Custom Software Built Around the Operation
SDD Technology created passenger and driver applications plus dispatcher and administration functionality for end-to-end ride operations.
Core Functionality
What the System Covers
- Passenger booking and real-time driver tracking
- Driver ride-request and navigation workflows
- Dispatcher assignment workflow
- Automated matching and routing
- Payment integrations
- Driver and vehicle administration
Engineering
Technology & Integration
The live case study lists Kotlin, Swift and PHP.
Result
Published Outcome
The published case describes reduced manual coordination, improved ride assignment and a more modern customer experience through booking, tracking and digital payments.
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