Logistics & Transportation

Development and Digital Transformation of Taxi Services with a Ride-Hailing App

The customer is a taxi service provider with more than 16 years of operating experience that wanted to digitalize dispatch and ride-hailing workflows.

Business Challenge

Challenge

The business needed to move from traditional taxi operations to a digital platform for passengers, drivers and dispatchers.

Solution

Custom Software Built Around the Operation

SDD Technology created passenger and driver applications plus dispatcher and administration functionality for end-to-end ride operations.

Core Functionality

What the System Covers

  • Passenger booking and real-time driver tracking
  • Driver ride-request and navigation workflows
  • Dispatcher assignment workflow
  • Automated matching and routing
  • Payment integrations
  • Driver and vehicle administration

Engineering

Technology & Integration

The live case study lists Kotlin, Swift and PHP.

Result

Published Outcome

The published case describes reduced manual coordination, improved ride assignment and a more modern customer experience through booking, tracking and digital payments.

Your Next Step

Planning a similar transportation software project?

Discuss your process, integrations and operational constraints with SDD Technology.

Discuss Your Project